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  1. TG
  2. ERP Discussions
  3. Thursday, November 03 2016, 07:29 PM
Hello,
We are tying to enable email collaboration for ePro-Req process. Eventually we want to enable for other processes.

I used attached document that i got from this web-site to setup email collaboration. I am getting emails sent to me and when i approve and send it back, that mail is going to right mail box. Once that is done when i try to run EOAWEMC App Engine, it is dying. Please advise on how to fix this.

PeopleTools 8.53.12 - Application Engine Server
Copyright (c) 1988-2016 Oracle and/or its affiliates.
All Rights Reserved

PSAESRV started service request at 11.41.00 2016-11-02

Integration Synchronous Handler: No destination node can be determined for the request on node PSFT_EP. (158,963) PT_MCF_MAIL.MCFGetMail.OnExecute Name:ReadEmailsWithAttach PCPC:1499 Statement:23
Called from:PT_MCF_MAIL.MCFGetMail.OnExecute Name:ReadEmails Statement:195
Called from:EOAW_EMC.INBOUND.responseProcessor.OnExecute Name:processEmails Statement:9
Called from:EOAWEMC.MAIN.GBL.default.1900-01-01.Run.OnExecute Statement:2

Process 1994505 ABENDED at Step EOAWEMC.MAIN.Run (PeopleCode) -- RC = 24 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s

PSAESRV completed service request at 11.41.01 2016-11-02
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Hello, looks like you are not using 9.2 version of this document. There are 2 separate app engine jobs and queues to enable. Please use this attached document.This was created for 9.2. Hopefully this helps.

Also, please ensure that you have nodes properly configured.
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OnlyERP.com
  1. more than a month ago
  2. ERP Discussions
  3. # Permalink
Super User Accepted Answer Pending Moderation
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Hello, looks like you are not using 9.2 version of this document. There are 2 separate app engine jobs and queues to enable. Please use this attached document.Hopefully this helps.

Also, please ensure that you have nodes properly configured.
Regards
OnlyERP.com
  1. more than a month ago
  2. ERP Discussions
  3. # 1
TG Accepted Answer Pending Moderation
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Thank you that helped. Multiple things changed, new queues, new AE program, new nodes. I wanted to find out why these service operations come pre-activated.

Any we are good now. Thank you.
  1. more than a month ago
  2. ERP Discussions
  3. # 2
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Another common issue we found out was with open ports. Typically companies block Imap and pop ports.

Having a dedicated catchall email account would help narrow down issues.
Regards
OnlyERP.com
  1. more than a month ago
  2. ERP Discussions
  3. # 3
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