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December Compass for SAP SuccessFactors

SAP SuccessFactors - December Compass
SAP SuccessFactors - December Compass SAP


The Compass


From SAP SuccessFactors




Hello Readers,

We hope the below content will help you wrap up a successful 2018 and prepare for an excellent 2019.

Let us know how we can help, or contribute your own content at This email address is being protected from spambots. You need JavaScript enabled to view it.




Customer spotlight






Mahesh Hari, Business Solutions Manager for C&J Energy Services offers guidance for using SuccessFactors solutions to support HR Transformation. Read his suggestions here.




Road to the release 




Latest Release


Updated Q1 2019 release dates

We are pushing our preview and production releases out 30 days.  Learn more.

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Product Roadmap webinars this week

Join us for webinars about the future of our suite-wide and platform, strategic HR, and Core HR features. Learn more.

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Q4 release is out

Our Q4 release went live November 30.  Find everything from details to known issues here.  Point colleagues not in the community here for release content.




Community and peer to peer connection




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Live or work in Montreal?  Consider joining the new Montreal user group.

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We've made it easier to help other users; try our new search filter for "Unsolved" posts.

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Click the "Start Tour" button at the top or right of community pages for navigational help.

Thanks to everyone who participated in November's Appreciation campaign.  We enjoyed sharing some of the methods available to acknowledge one another and especially enjoyed watching this list of member thank-yous grow!

Can you help?  These are questions posted to our product forums seeking advice from other customers.  Has anyone...

Used Training Planner (Learning)?

Translated Course Home into French (Learning)?

Set up CRM landing pages and Data Capture forms (Recruiting)?




Product Pointers




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Check Tool is one of the easiest and most insightful Self-Service tools SuccessFactors offers.  Identify potential configuration and data concerns and then take advantage of easy to understand resources to modify your solutions. 

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Our community product pages now quick link directly to Support by Product pages on the Support portal.  These offer a round up of KBAs, Guided Answers, and support topics specific to each product area. 

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Subscribe to the product areas most interesting to you and never miss relevant information.

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Check out part 1 of our Value Series covering Learning Reporting



Read the reviews that earned us a Gartner Peer Insights Customers' Choice award.




Innovation ALERTS





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Role-based permissions universal push in 2019

Role-Based Permissions (RBP) allows you to define and manage field-level permissions across the SuccessFactors HCM suite, and is required for developments like the Fiori UX and Data Protection & Privacy features as well as new capabilities coming in 2019. We will require all customers to use RBP by May 2019. Start your RBP migration today and leverage guidance provided on the Customer Community and SAP Help Portal.  Opportunities to engage with experts will be announced soon to support your migration.


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GMv11 replacement in Q1 2019

All customers must migrate to Goal Management version 12 (GMv12) by the Q1 2019 release. Please start your migration to GMv12 now.  To enable GMv12 simply access the Upgrade Center, locate "Goal Management User Interface V12" under your upgrades and follow the steps provided.  For detailed information including a how-to video, visit the Customer Community.  


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Stay atop innovation

Visit the Customer Community to stay informed of upcoming feature migrations.

Q1 2019: TLS 1.0 replacement

Q1 2019: XML Propagation migration to Business Rules

Q1 2019: Learning catalog search

Q2 2019: v11 Succession Features UI

Q2 2019: v11 Career Development and Career Worksheet UI

Q2 2019: Universal application of PMv12A




Support and services




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How is our Knowledge Base?

Help us make this compilation of support information more robust and relevant through ratings, flags, and comments.  Learn how.



Data protection release details publishing change

The way you will find information about enhancements to data protection & privacy features is changing as of Q1 2019.  Learn more.


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Service Partner User (SPU)

If you work with a partner that opens incidents on your behalf, there's now an easier way to manage their S-User IDs.  Learn more.




Research round up






Performance Management Transformation: Changing Mindsets vs. Changing Processes by Er. Steve Hunt, HR Technologist

How Leadership Behaviors Impact Employee Well-Being by Cassie Batz

A Prescription for Turning People Strategies into a Catalyst for Change, by Klaus Berghoffer, Digitalist Magazine

See more at SAP SuccessFactors Research Center








For a summary of product or process related webinars, live events, and opportunities to influence features, check the community's Events page and opt in to receive a monthly events digest.

Some highlighted upcoming events include...

December 13: SAP SuccessFactors Enables a Business Beyond Bias.  Learn how SAP SuccessFactors Business Beyond Bias solutions leverage powerful machine learning and targeted analytics to identify and mitigate unconscious bias in talent management decision-making across the employee lifecycle. Registration is open to members and non-members of ASUG.  Register Now.

January 29, Zurich, Switzerland: The Future of HR, how technology is transforming HCM. With Special guest, Dr. Steve Hunt, SVP HCM Research, SAP SuccessFactors.  Register now.


Connect with us





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SAP SuccessFactors customer community
SAP community



SAP SE | Dietmar-Hopp-Allee 16 | 69190 Walldorf | Germany |


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