TOPIC:

Hello,
We are tying to enable email collaboration for ePro-Req process. Eventually we want to enable for other processes.

I used attached document that i got from this web-site to setup email collaboration. I am getting emails sent to me and when i approve and send it back, that mail is going to right mail box. Once that is done when i try to run EOAWEMC App Engine, it is dying. Please advise on how to fix this.

PeopleTools 8.53.12 - Application Engine Server
Copyright (c) 1988-2016 Oracle and/or its affiliates.
All Rights Reserved

PSAESRV started service request at 11.41.00 2016-11-02

Integration Synchronous Handler: No destination node can be determined for the request on node PSFT_EP. (158,963) PT_MCF_MAIL.MCFGetMail.OnExecute Name:ReadEmailsWithAttach PCPC:1499 Statement:23
Called from:PT_MCF_MAIL.MCFGetMail.OnExecute Name:ReadEmails Statement:195
Called from:EOAW_EMC.INBOUND.responseProcessor.OnExecute Name:processEmails Statement:9
Called from:EOAWEMC.MAIN.GBL.default.1900-01-01.Run.OnExecute Statement:2

Process 1994505 ABENDED at Step EOAWEMC.MAIN.Run (PeopleCode) -- RC = 24 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s

PSAESRV completed service request at 11.41.01 2016-11-02

Hello, looks like you are not using 9.2 version of this document. There are 2 separate app engine jobs and queues to enable. Please use this attached document.Hopefully this helps.

Also, please ensure that you have nodes properly configured.

Hello, looks like you are not using 9.2 version of this document. There are 2 separate app engine jobs and queues to enable. Please use this attached document.This was created for 9.2. Hopefully this helps.

Also, please ensure that you have nodes properly configured.

Thank you that helped. Multiple things changed, new queues, new AE program, new nodes. I wanted to find out why these service operations come pre-activated.

Any we are good now. Thank you.

Another common issue we found out was with open ports. Typically companies block Imap and pop ports.

Having a dedicated catchall email account would help narrow down issues.