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Great customer service is an opportunity for new revenue
Great customer service is an opportunity for new revenue
Customer Service Is the Profit Center of the Future
Technology, empathy, and culture are transforming customer-agent
Find out how a digital transformation helps Ghent-based utility company Farys continue to provide more than one million people in Belgium with clean drinking water.
The Journey to Process Analytics with SAP Signavio Solutions
May 3, 2022
It’s becoming increasingly important for businesses to understand the connection between customer experiences and the processes that underpin them. Discover how SAP Signavio solutions help you visualize customer, supplier, and employee journeys.
Focus on the Employee Experience with a New Book by Jill Popelka
May 3, 2022
Experience, Inc. – written by Jill Popelka, president of SAP SuccessFactors solutions – shares how leaders can create an employee experience centered on purpose, agency, belonging, and recognition.
Many companies are seeking out intelligence to provide the speed, visibility, and resilience they need to thrive and compete in an increasingly complex business landscape. Learn how you can use advancements such as AI to enhance supply chain planning.
Sourcing Humanitarian Resources for Ukrainian Refugees.
To help ensure essential supplies reach Ukrainian refugees, SAP enhanced the SAP Ariba Discovery solution. Now, with a simple click on the “Support Ukraine“ toggle button, suppliers can update their profiles on SAP Business Network to declare their readiness to provide humanitarian aid.
Plastic Tax Reshapes Global Supply Chains to Create Circular Economy
The United Kingdom’s Plastic Packaging Tax aims to stimulate investments in the circular economy and transform global supply chains. Find out what experts think such legislation means for the future of business.
Here Are the Winners of the SAP Innovation Awards for 2022
Now in its ninth year, SAP Innovation Awards honor and celebrate the achievements of forward-thinking companies and individuals that have harnessed the power of the latest SAP products and technologies to disrupt industries and, more importantly, make a positive impact that benefits our world.
Change Management and HR Transformation at the University of Toronto
The University of Toronto knows applying for a job shouldn’t be hard. Yet, legacy HR systems held the company back from connecting with high-quality candidates quickly. Discover the challenges the university overcame to modernize HR and find out how change management made transformation possible.
The fifth edition of “Leading with Purpose,” a quarterly magazine from SAP, reveals how our business works to achieve zero emissions, waste, and inequality, as well as holistic steering and reporting.
Leverage Data to Drive Business Results
May 18, 2022
Analysis Prime teams with the Financial Planning and Analysis Global Center of Excellence at SAP for a free hands-on workshop on the SAP Analytics Cloud solution. Learn how to eliminate data silos, create strategic alignment across departments, and make confident decisions.
Join the Utilities Community in Munich
July 5–7, 2022
The International SAP for Utilities is back in person. Discover the latest industry trends, hear experts share new innovations from SAP, and get your business ready for a sustainable future.
The Power of User Enablement
Options available on demand
As organizations embrace the promise of new technology by embarking on their digital transformation journeys, disrupted workflows and critical skills gaps among IT and business teams keeps employees and organization alike from gaining the full benefits of digitalization.
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