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Cloud Leader, Week of January 2, 2017 |
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CLOUD LEADER |
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News and Analysis to Guide Your Strategy |
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Editor's Note |
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Make
the Commitment
When it comes to digital transformation, there's no lack of
executive vision. What's lacking is the ability to execute, says
Loïc Le Guisquet, Oracle president responsible for Europe, the
Middle East, and Africa; Asia Pacific; and Japan. "They can't
execute because they're stuck with legacy IT," Le Guisquet says.
"There's no point in announcing a big digital transformation if you
can't execute it."
The culprit, Le Guisquet believes, is that business leaders have
not yet fully committed to the cloud and instead deploy cloud
technology only on the fringes of their operations. "They've maybe
added lead management or used it to manage their recruitment
processes a bit more efficiently. But it hasn't been transformative
at all," he says. "That's not bad—it's a good thing—but it is very,
very far from what the cloud can bring." Where to begin? Le
Guisquet offers five specific
tactics for executing real digital
transformation. |
—Michael Hickins, Oracle Director of Strategic Communications
Video: Generali Deploys
HCM Cloud, Gets Flexibility with PaaS |
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More Cloud News |
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RadioShack
Dials Down Costs, Turns Up Innovation
RadioShack expects to reduce operating costs by $4 million during
the next three years by shutting down its data center and replacing
it with cloud infrastructure and cloud applications for retail and
finance functions. "We're not just cutting costs," says RadioShack
CFO Gordon Briscoe. "We're also refining our cost structure to make
sure the business is set up to spend on innovation." For the
holidays, RadioShack rolled out headphones — designed by its chief
creative officer, the entertainer Nick Cannon — with ear cups you
can flip out to turn it into a speaker. Learn more about the
transformation. |
Carrefour at Intersection of Personalization and Service
Carrefour, the French supermarket giant, expects to improve
productivity by 40 percent and increase customer satisfaction rates
with a new service approach that makes it easier for consumers to
communicate about their store experience. The effort uses Oracle
Service Cloud, which "not only gives us clearer visibility into the
issues customers are bringing to us so we can resolve them more
quickly and easily but also improves the quality of service we can
provide," says Samantha De Freitas, Carrefour's customer service
manager. It's a move that fits neatly into Carrefour's omnichannel
strategy. |
Are Painless Performance Reviews Possible?
Managers and employees dread the annual employee performance
review, and 78 percent of the respondents to a Human Capital
Institute survey find it ineffective. One way to improve the
process: use the latest tech tools that give employees and managers
the data to make evaluations relevant and the goal-tracking tools
to make them less of a once-a-year event. Get more
advice from a human capital advisory expert from
Baker Tilly. |
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Oracle Cloud Revenues Surge Again |
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Six Critical Steps to a Successful Cloud Migration |
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