ERP documents are collection from various sources. We don't create them. They are created and owned by mentioned respective authors.
Document Authors: No copyright infringement intended. If you want us to add / remove this content, please let us know by writing to goodreads @ onlyerp dot com
March Admin Compass: Resource round up, patch schedule changes, research invite and more!
We have traditionally used the Admin Compass to announce new
information. That will continue, but we are also going to begin
replaying certain info. Not only does every month bring new Admin
Compass readers and Community users; ALL of you are busy, and we
don't expect you to read each AC end to end. So, new folks and
skimmers out there, we've got you covered. And for those of you who
DO read the AC word for word? Thanks! We apologize for any déjà vu
you may experience…
Watch the virtual
Community Intro and Tour to engage more effectively, find
relevant resources, and become a Community pro!
Single Sign On woes? Some Community users have not been able to
connect to their former accounts since we transitioned to single
sign on. If you are experiencing this, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
Include your previous email and current email address and we will
connect the accounts.
We recently enabled the ability to change your username. If you
would like to do so, go to My Settings >> Personal >>
Username. Usernames cannot exceed 15 characters.
Process Library -- Find descriptions of
ideal-state HR processes and learn how to tailor your SF products
to support those processes. Succession and Development were
recently added to the comprehensive list.
Peer Match -- connect with a fellow customer
to seek advice. Stay tuned for updates to this resource during the
coming quarter.
Product Quick Answer Boards -- for simple
how-to questions, avoid opening tickets by asking your questions on
these boards, monitored by the Support team (to access: Community
> Product tab > select your product and open the Quick Answer
board)
We've turned the corner from researching, talking about, and
thinking about how to help customers build diverse workforces. The
Q1 release marked the first to deliver features devoted to bias
elimination!
Admins can already configure many products in ways that nurture
diversity (find our e-book on the topic
here), and we are excited to now deliver features built
explicitly for this purpose.
Learn more about our Diversity and Inclusion project
4.
Research opportunities
Our
research team is often searching for customer partners. We are
currently looking for:
Calibration customers willing to share their stories (learn
more
here)
Admins who have used or would like to use SuccessFactors
solutions to address bias in their organization (contact
This email address is being protected from spambots. You need JavaScript enabled to view it.)
Customers who have used or would like to use SuccessFactors
solutions to address sustainability or social responsibility goals
at their organizations. (contact This email address is being protected from spambots. You need JavaScript enabled to view it.)
Please reach out if you think you or your company could contribute
to these areas of research. This team is the driving force behind
innovations like CPM and Diversity and Inclusion and much of the
information in our Thought Leadership library (a redesign of which
is on its way!)
See
some of the team’s favorite thought leadership resources
here.
5.
Patch schedule change
Starting with the Q1 2017 release we adjusted our patch release
schedule from weekly to bi-weekly, with a few exceptions. This
allows us to focus more closely on upgrading and standardizing our
global data centers on alternate weeks. There have been fewer and
fewer patch requests so we do not anticipate major impacts from
this change.
Find
additional information and patch updates
here.
6.
Cloud Incident Confirmation Policy
Cloud Service Delivery requires support consistent with what you
expect from a Cloud company --- industry-leading, available
anytime, anywhere and from any device. As another step to realize
this objective, SAP SuccessFactors Automatic Incident Confirmation
Policy is to close support incidents after 14 consecutive
calendar days…
IF: SAP SuccessFactors Support asked the
customer to take action or provide more information through the
“Customer Action” status update.
OR: The customer has not acknowledged the
response to the solution proposed, using the “Solution Provided”
status update.
The new policy applies to all incident Severity Levels, and was
implemented for existing open incidents that meet the above
criteria on 18 February 2017.
Calling all Admins in Europe: Would you like to share your
SuccessFactors stories with peers at SuccessConnect London in June?
We have lined up several sessions comprising the Empowerment &
Support track, and are looking for customer speakers. If
interested, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. We will follow
up, and can customize the session titles/descriptions to match your
unique experiences. Note: only one customer speaker per company per
session can receive a comp registration pass; however, multiple
speakers from a company can speak during sessions.
Are
you a SAP SuccessFactors Onboarding customer? If so, please join
our VIP webinar to learn how you will benefit from our new
e-signature capabilities with SAP Signature Management by DocuSign.
You’ll learn about new mobile capabilities and enhanced compliance
functionality, understand the options you have with leveraging SAP
Signature Management, and see a step by step walkthrough of our
Onboarding solution with SAP Signature Management. The event is on
April 10, at Noon ET.
Sessions covering the newly updated product
roadmap took place earlier in March:
SAP SuccessFactors HCM Suite: Suite-Wide HR
SAP SuccessFactors HCM Suite: Strategic HR
SAP SuccessFactors HCM Suite: Employee Central Core HR / Payroll
& Workforce Analytics
SAP
SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany
This
e-mail may contain trade secrets or privileged, undisclosed, or
otherwise confidential information. If you have received this
e-mail in error, you are hereby notified that any review, copying,
or distribution of it is strictly prohibited. Please inform us
immediately and destroy the original transmittal. Thank you for
your cooperation.
This
promotional e-mail provides information on SAP’s products and
services that may interest you. If you prefer not to receive
promotional e-mails from SAP in the future, please click on the
unsubscribe link.
To
ensure you continue to receive SAP related information properly
please add This email address is being protected from spambots. You need JavaScript enabled to view it. to your address book
or safe senders list.
