This Edition's Content

Welcome to the May edition of the Oracle Hospitality F&B Newsletter. We have lots of great news and content to share with you. We hope you enjoy reading this issue. If there are other people in your organization you think would like to read this newsletter, please feel free to share it. Once they “opt-in”, they’ll receive communications like this in the future.

In our latest research, we asked over 9,000 millennials from around the world about their preferences for how they use technology in hotels, restaurants, bars and coffee shops. Download the full report “Millennials and Hospitality: The Redefinition of Service” , to learn how you can win the business of this unique group of individuals:

• Tailor your offerings to align with millennials’ expectations
• Combine mobile with loyalty to deliver personalized services
• Incorporate staff feedback to improve the guest experience

You can also view our on-demand webcast, where our Senior Marketing Director, Louise Casamento, talks through the survey results: view the webcast now.

Drayton Manor Park, a UK based theme park, will unify its operations across its hotel, zoo and attractions with the implementation of Oracle Hospitality Simphony Cloud.

The move will allow Drayton Manor Park to access a wide range of functionality, including point-of-sale, payments, inventory and loyalty management, which will help enhance the experience for the 1.5 million guests it attracts every year.

Read more here.

On April 12-13, the technology industry descended on Orlando, Florida, for the 3^rd annual Oracle Industry Connect, a cross-industry summit dedicated to sharing ideas on pioneering solutions and innovative leadership.

Throughout the event, we explored what the Era of Individualization means from a hospitality perspective: Looking at how leveraging technology to deliver customized services and differentiate the brand is now a prerequisite in today’s market place.

Content also featured other hot topics, such as implementation of systems for guest- and staff-facing mobility, the evolution of loyalty in hotels and transitioning to the cloud, in addition to thought-provoking sessions from respected industry experts including Craig Miller, Chief Information Officer at Sonic and Bill Lineham, Executive Chief Executive and Chief Marketing Officer at Red Lion Hotels.

If you missed the event, catch up on all the highlights here.

Oracle Hospitality is proud to announce the launch of our online customer community, The Lounge, a new gathering place for our customers that features new product information, customer success stories and videos, webcasts, as well as key contact information for support and training. In addition, a networking forum allows customers to voice their questions and speak with industry peers about Oracle Hospitality products and services.

Join today.

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