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The Compass
From SAP SuccessFactors
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Hello Readers,
This month, learn about customer success from our and their perspectives. Map out your success with the stories and updates below.
Let us know how we can support you, or contribute your own content at This email address is being protected from spambots. You need JavaScript enabled to view it.
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Customer Spotlight
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Manage Releases Like a Pro
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Let Kelly Segovia, Sr. HRIS Analyst for Brighthouse Financial, help you rethink your release strategy. Brighthouse tackles releases across multiple business areas to take advantage of the things that are right for their company. Read Kelly's article.
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Our New Model Member...
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Jacquie Zygmund, Manager of Systems Architecture and Total Rewards Systems for the Hershey Company not only shares considerable time and value in the community, she also shares candy at events! Get to know Jacquie and get inspired.
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Thank you Jared Holmes, Lead, HR Technology, Transalta Corporation, for submitting this quick tip: When making updates to performance management templates and route maps, utilize the check tool for configuration issues or inconsistencies. The check tool is a quick and easy way to identify any issues with your configuration prior to testing.
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Road to the Release
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The Q1 2019 Product Updates post is now available. Check in throughout the coming months to find all materials related to the Q1 release.
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Release Readiness presentations are now in a new format. Three days prior to the webinar, we will publish the pre-recorded presentations on our Customer Community for your convenience. During the webinar, we will play the recorded presentation while you have the chance to consult with our experts. Register here.
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Community and Peer-to-Peer Connection
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Check out your fellow community members' shiny new badges. We launched our new badging system in early February. See what you've earned and what to aspire to in your Community Profile page.
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Share your implementation advice and find resources for planning a smooth project in our February quick share. Thanks to those who have already commented for your thoughtful input!
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Product Pointers
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Weekly Office Hours
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Regular opportunities to ask Recognized Expert partners questions at no cost? Sign us up! Learn about our Open Office Hours here.
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Idea Review Results
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Product Management recently completed their quarterly review of product enhancement suggestions in the Influence tool. Read the results.
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CPM Success
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Thinking about implementing CPM? Join more than 1,000 SuccessFactors customers who have successfully adopted this functionality in the last 2 years here.
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ANSI SQL Datetime Guidelines
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ANSI SQL is our mandatory standard for SAP SuccessFactors Learning Report Designer. Dates and datetime conversions may require changes in your reports. Please review this guide.
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Innovation ALERTS
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Role-based Permissions Universal Push in 2019
Role-Based Permissions (RBP) allows you to manage field-level permissions across the SuccessFactors suite and is required for numerous existing and upcoming capabilities. We will require all customers to use RBP by May 2019. Start your migration today with guidance on the Customer Community and SAP Help Portal. Opportunities to engage with experts will be announced soon.
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GMv11 Replacement in Q1 2019
All customers must migrate to Goal Management version 12 (GMv12) by the Q1 2019 release. Start your migration now. To enable GMv12, access the Upgrade Center, locate "Goal Management User Interface V12" under your upgrades and follow the steps provided. For detailed information including a how-to video, visit the Customer Community.
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PMv11 and PMv12 Replacement in Q2 2019
All customers must migrate to PMv12 Acceleration (PMv12A) by the Q2 2019 release. To enable PMv12A, access the Upgrade Center, locate "PM v12 Acceleration" under your Recommended Upgrades and follow the steps provided. For detailed information, refer to the Upgrading to PMv12A FAQ. Stay informed by visiting the Customer Community.
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Stay atop Innovation
Visit the Customer Community to stay informed of upcoming feature migrations.
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Support and Services
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Implementation Design Principles
Our new Implementation Design Principle (IDP) guiding principles are like a technical flip-side to our popular process library content. Review those in the product area(s) of interest to you (the above link is for EC's, but each product page hosts one under "Feature Highlights").
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Research Round Up.
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Strategic Administration Series
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The Customer Empowerment team and HCM Research team are working together to learn about, empower, and raise the profile of the admin role. Learn more about the project, and then...
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Participate in our research - We are interviewing customer administrators through the end of February. If you would like to contribute, let us know at This email address is being protected from spambots. You need JavaScript enabled to view it.
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Understand trending HR strategies and how admins can impact them through quick overviews of HR hot topics and how they relate to the tech you handle. Find the first here.
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Latest from the HCM Research team
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Events
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For a summary of product or process related webinars, live events, and opportunities to influence features, check the community's Events page and opt in to receive a monthly events digest.
Some highlighted upcoming events include...
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ASUG Express: A Day of SAP SuccessFactors Employee Central Essentials
Register today to discover how SAP SuccessFactors Employee Central can help you automate core HR processes, deliver personalized employee experiences, track time and absences, and much more!
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SAP SuccessFactors VIP Leading Practices: Readiness and Resourcefulness in Recruiting and Onboarding
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February 26th - South San Francisco, California
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February 28th - Tempe, Arizona
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Employee Central: Back to Basics Event
This event is for customers who have implemented Employee Central or are planning an Employee Central implementation -- How do you want users to experience Employee Central?
Visit the event website to find out more & register to attend.
March 26 - London, UK | March 27 - Madrid, Spain
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Connect with Us
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