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This edition includes 2H 2024 Release Resources, 2H Release Dates, SuccessConnect 2024 - Lisbon, Admin Resources & more.
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Save the Date! |
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2H 2024 Release Dates SAP SuccessFactors has changed the Preview release date to implement a five-week Preview Upgrade window from this release onward. For detailed information regarding 2H Release Upgrade Windows please refer to the following blog: 2H 2024 Release Upgrade Windows To prepare for 2H 2024 Preview and Production Releases, make sure to regularly visit the SAP SuccessFactors Customer Community Product Release and Roadmap Information page. Find updated release information assets as they are launched - What's New Viewer, Q&A Sessions, Release Highlights, and much more. You can also access the Community Blog for additional information. You can also subscribe to the SAP SuccessFactors Release newsletter for advanced notice of documentation, helpful resources, and timely updates. 2H 2024 Product Area Q&A Sessions Be sure to sign up for the 2H 2024 Product Release Q&A Sessions! We look forward to sharing all the new features and functionality to come including AI-powered experiences! |
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Five Things to Look Forward to at SuccessConnect in 2024 SuccessConnect, our flagship customer event, is just around the corner, and we’re beyond excited to bring you an event like no other this year. You’ll have the chance to connect with experts, partners, and peers to exchange best practices and discover innovations that are designed to bring out the best in your workforce. From seeing how AI is empowering employees, learning how to create a talent strategy built for future success, or finding ways to improve HR and business processes, you’ll be inspired by the possibilities to make every employee a success story. Explore the agenda and bookmark the session catalog to start building a customized event experience tailored to your unique business needs. Whether you join us in Lisbon or virtually, you'll walk away empowered to bring out the best in your workforce. Attend our Pre- and Post- Trainings This year's event will feature both pre-conference and post-conference training. These training courses are an excellent opportunity for your customers to take their SuccessConnect experience to the next level and gain comprehensive knowledge of the SAP SuccessFactors HCM suite.
Please note conference training courses have an additional cost of €440. You can book and pay for your session during the event registration process. The deadline to register for pre- and post- conference training sessions is Wednesday, October 23rd at 11 PM CET. Experience Hands-on Labs Sessions During the main event, there is no better way to enhance your learning experience than with hands-on lab sessions. Discover how to configure and use our products while practicing in a pre-configured environment and getting your questions answered in real time. Topics include:
Do not miss our new and exciting hands-on lab challenge to navigate the employee lifecycle and race to the finish line with other HCM professionals. Please note that registration is required for hands-on lab sessions. Space is limited so speakers have time to answer attendee questions. |
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Administrator Resources |
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New CQC SAP SuccessFactors Onboarding Transition |
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As part of the Enterprise Support Cloud Edition offering, we’re excited to announce the launch of a new Continuous Quality Check (CQC) SAP SuccessFactors Onboarding Transition focused on assisting you in transitioning from SAP SuccessFactors Onboarding 1.0 to SAP SuccessFactors Onboarding. The new service is already live and available for SAP customers. The CQC SAP SuccessFactors Onboarding Transition is designed to provide a comprehensive evaluation of the transition process from Onboarding 1.0 to Onboarding. Benefits of this service: The benefits of this service include:
Please check the CQC SAP SuccessFactors Transition infosheet in SAP Support Portal Page to learn about the key features and benefits of this service, when to use it (or not) and further details of the delivery. How to request the service: Remote Services can be requested via the Get Support application in SAP for Me (SAP Note 1296527). When submitting your request, please select:
If you need assistance in submitting your case, you may contact your local Customer Interaction Center (CIC). |
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SAP Business AI in Human Resources – SAP SuccessFactors HCM Value Map |
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Explore SAP Business AI capabilities in Human Resources to learn how to create a dynamic, inclusive, and future-ready workforce by leveraging SAP Business AI in HR. This AI page is brought to you by the SAP Enterprise Support value maps for SAP SuccessFactors HCM. Value maps provide self-paced learnings, expert-led live sessions, collaborative forums, and access to SAP experts; all included as part of your SAP Cloud subscription contract. Where to access? 3 Easy Steps:
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Updated Admin Training Courses "Live Now"! |
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Administration product training courses are updated twice a year following each product release - the 1H 2024 update is coming in mid-June. Customers, you can explore Administration product training, SFX Accreditation exams, and more in SAP SuccessFactors Administrator Learning Center (SFALC), a Learning Hub edition included with your SF subscription. Once you are logged into the SFALC, you can access training courses via direct links in the SAP SuccessFactors HCM Training Materials Guide. SFALC is accessed through the SAP SuccessFactors Customer Corner. See the SFALC & SFX Quick Start Guide for instructions and explore updated training content and SFX exams today! |
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Succession & Development Adoption e-Book We know that succession and development planning continues to be imperative for organizations to grow employee skills and plan for the future at scale. Check out the Adoption Playbook on SAP SuccessFactors Succession & Development to learn about the solution features, functionality and access link's to demo's, best practices documentation, research and more. |
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Customer On Demand Provisioning for RMK and RPOS SAP SuccessFactors Recruiting Marketing and Recruiting Posting systems are no longer automatically provisioned. Instead, customers now have control over when these two modules are provisioned or made available for consultants to configure. Follow the steps in this guide page 33: Onboarding Center Overview Presentation (sap.com) as well review KBA 3066901 - How to Start Provisioning for a cloud product - SAP for Me - SAP for Me |
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In addition to real-time data, SAP for Me provides an interactive analytical reporting Customer Insights Dashboard. Launched on Sept 27, this gives you a holistic overview across your product portfolio, support entitlements, cases management, system landscape, and more to power the success of your SAP investment. More details in Support Portal and in this blog. |
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Calculate the financial benefits for your company when recommending learning paths with SAP SuccessFactors SAP has created a tool that all customers can use to simulate their business context and calculate the financial benefit of using artificial intelligent in SAP SuccessFactors to recommend learnings to employees. Read this blog to learn more on the tool and find out what the benefit would be for you. For more information please take a look at the following Blog! |
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The HR Research Library has migrated to the Resources page on the HCM section of SAP.com. What does the future of HR look like – and what are the hot topics today? Explore the latest human resource trends, research, and insights from HR transformation experts. Access the new page here. |
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Five years of skills research: How every organization can make skills a reality The HR research scientists at SAP SuccessFactors have studied the topic of skills in various ways for the past five years as it has dominated our annual list of HR meta-trends since 2020, consistently emerging as a top priority for organizations and HR to address. During this time, it has become clear that companies today realize the value of understanding the current and future skills required for their workforce, but struggle to do so. To help organizations achieve their skills goals, the scientists have published two sets of insights on the topic of skills: Whitepaper: Four approaches to making skills a reality in your organization Infographics:
Blogs
Storyboards
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Workplace POV: A LinkedIn Live Series The SAP SuccessFactors HR research team recently launched a new LinkedIn Live series called Workplace Point of View. The series brings together organizational psychologists to share insights on the latest workplace trends and discuss the impact they are having on people’s experience at work. Hosted by our in-house team of HR Research Scientists, we spotlight each 2024 HR trend by bringing in a unique, credible perspective from outside of SAP to discuss with one of our SAP SuccessFactors research scientists – Dr. Autumn Krauss, Dr. Lauren Bidwell, Dr. Lauren Park, and Dr. Katherine Gibbard. Recordings of the LinkedIn Live sessions are available on-demand on the SAP SuccessFactors LinkedIn channel. Join us on Thursday, September 19, 2024 at 11:00 AM EST for the latest episode, Hybrid work returns to the office. What’s in it for workers? You can also check out the replays of previous episodes:
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What’s n(EX)t for EX? Exploring the Present and Future of Employee Experience Employee experience (EX) is top of mind for organizations striving to cultivate a workforce that is engaged, satisfied, and committed. Discover insights from the SAP SuccessFactors HR Research team on where EX is today and the future of EX, including how EX is conceptualized, who owns EX, how EX is measured, and the emerging role of AI in EX. Check out the storyboard.Coming soon: a workbook your organization can use to prepare for the next EX! |
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Implementation Resources |
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Choosing the right Implementation Partner is critical to the success of your project and your business. It is never too early to begin evaluating implementation partners. This newly updated guide 'How to Select and Manage your Partner Effectively' provides key considerations to follow when qualifying and selecting an SAP SuccessFactors (HCM) implementation partner. |
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Implementation Design Principles |
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Implementation Design Principles (IDPs) provide structured guidance and advice on how to address challenging customer requirements as well as frequently asked questions occurring during the design and implementation phases of project. IDPs deliver these best practices by means of documents created in collaboration with our top implementation partners and SAP`s services and further "verified" by product.
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Customer Onboarding |
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Are you ready to transform your business? Transforming your business with cloud technology like SAP SuccessFactors calls for a paradigm shift in the way you work, think, plan, and execute. This is an exciting and rewarding journey, which requires the right strategy, effort, and investments to get all your people on the same page. Collaboration across different teams and experts is essential to ensure a successful project and achieve desired outcomes. for our HR transformation webinar series to better understand how organizations are making changes to empower employees and drive successful business outcomes. This session is designed to equip you with action items to drive your organization’s transformation most effectively and avoid common pitfalls, followed by Q&A at the end. Visit this blog to look at the APJ and Americas friendly schedule and register for the event. Other Offerings: SAP HCM Customer Onboarding s |
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New to SAP SuccessFactors? Join us for our globally friendly, monthly customer onboarding webinar session. Learn about the tools and resources that will keep you up to date and successful.
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Adoption Office |
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Join SAP Joule Activation for SAP SuccessFactors” Adoption Lab |
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SAP Joule Co-Pilot offers smart self-service for employees and managers. Are you ready to provide your team with an AI Assistant that improves their experience and reduces manual tasks? Join our 1:Few Customer Adoption Lab to activate SAP Joule in your SAP SuccessFactors instance. |
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Virtual Events |
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For a summary of product or process related training, virtual webinars, and opportunities to influence product features, please check out and subscribe to the SAP SuccessFactors Events & s page and subscribe to our monthly Events Newsletter. |
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Value Realization Meetings |
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Value Realizaation Session – Recruiting (NA/EMEA) Innovate your Recruiting Strategy with AI & Skills with SuccessFactors 96% senior HR professional believe AI will greatly enhance talent acquisition and retention. SuccessFactors Recruiting is leading the way with exciting new innovations to help drive efficiency and intelligence to drive quality hires and speed up the time to hire. This session will focus specially on the new skills and AI capabilities within the SuccessFactors Recruiting solution. This session is a great opportunity no matter where you are at in your recruiting journey, hear from some of SAP’s top experts in AI and skills adoption and transformation and get access to helpful resources and insights that will set you up for success with using AI and skills in your recruiting solution today! Sept 25, 2024 11:30 AM in EST
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Value Realization Session – Platform (NA/LAC/EMEA) As our HR Meta Trends report highlights, closing the skills gap is still one of the top priorities of organizations with demand for skilled talent as the highest need. ‘Competing for skilled talents’ and ‘Prioritizing learning and internal mobility’ are the highest rated trends, and organizations are still grappling with pervasive skills gaps. To achieve true strategic workforce planning, organizations must have a clear picture of the current skills and proficiency levels across our company, and the future skills that are needed to deliver on their strategy. Then they can address any skill gaps with up/re-skilling programs and skill-based recruitment as needed. And that’s where the Talent Intelligence Hub comes into play – it is our AI powered skills foundation that helps you understand the skills you have today, make top-down decisions to address gaps and at the same time, drive a bottom-up culture of dynamic talent development. In this session learn more about the market research involved in analyzing the latest HR technology trends and how these important insights aligns and feeds into what we deliver in our SAP SuccessFactors product offering in Talent Intelligence Hub: • Learn more about the HR Meta Trends, and how our Growth and Insights Team aggregate and synthesize data from a wide range of reputable business resources • Gain best practices related to building a future-ready workforce in becoming a skill-driven organization • See an overview of the latest capabilities of Talent Intelligence Hub which provides the vision into the skills within your organization to make better informed decisions Thursday, Sept 26, 2024 11:00 AM in EST
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Customer User Group Meetings |
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Don't miss our upcoming Customer User Group meetings. Each session features a Customer Spotlight, Subject Matter Expert discussions on topics you choose, and an opportunity for peer customers to share experiences, ideas, and best practices in a collaborative environment. Be sure to register and build your network today! The Learning User Group meets on the 2nd Thursday of each month at 11 AM EST. To find out more and receive meeting invitations, request more information in our Groups area on the Customer Community. Q3 Onboarding User Group Meeting Wednesday, September 18th – 11:00 AM EST Our Onboarding User Group is customer lead by JM Huber Corporation, Flynn Group of Companies and Rogers Corporation. This meeting will provide you with an opportunity to connect with peer Onboarding customers, submit questions to chat with others about, hear from Onboarding experts and listen to a Customer Spotlight. Please make sure you request to join the Onboarding User Group page on the SAP Community HERE.
Q3 EC User Group Meeting Tuesday, September 24th – 11:00 AM EST Our Employee Central User Group is customer lead by Corning and PepsiCo. This meeting will provide you with an opportunity to connect with peer Employee Central customers, submit questions to chat with others about, hear from EC experts and listen to a Customer Spotlight. Please make sure you request to join the Employee Central User Group page on the SAP Community HERE.
Q3 Recruiting User Group Meeting Thursday, September 26th – 11:00 AM EST Our Recruiting User Group is customer lead by Purdue and Nestlé. This meeting will provide you with an opportunity to connect with peer Recruiting customers, submit questions to chat with others about, hear from Recruiting experts and listen to a Customer Spotlight. More details regarding the agenda will be shared on the Recruiting User Group page on the SAP Community HERE. |
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Innovation Alerts |
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Prepare for feature migrations and deprecations which require additional change management and communication. Check out our SAP SuccessFactors Innovation Alerts Dashboard in the SAP SuccessFactors Customer Corner in SAP Community! For details around navigating in the SAP Community, check out our video. |
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Native Login and External Learning migration to IAS/IPS Second Half 2024 |
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Learning only users must migrate to IAS/IPS to continue access after the 2H 2024 release for External Users and Native Login use cases. Please review the Learning Integrated External User Migration blog as well as the Learning Native Login Deletion blog for information on the steps required to be prepared for this upcoming change. |
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Latest Org Chart Available First Half 2024 |
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We are excited to announce as of the First Half 2024 release, customers currently using the legacy company org chart will have availability to the latest org chart with an option to opt-out, and as of Second Half 2024 Release, the latest org chart will be Universal. It is also important to note that the legacy Org Chart will be deprecated by the First Half 2025 release. Read about this change on the SAP Customer Community blog. |
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New People Profile Experience First Half 2024 |
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With First Half 2024 we are unveiling two new People Profile experiences, consisting of the Profile Preview and the Spotlight view, which will be available as opt-out in the First Half 2024 release and will be universal First Half 2025. This new experience will be shipped together with the existing Profile experience for the Full Profile. Read more about this change on the SAP Customer Community blog. |
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Impact of third party cookies deprecation on SAP SuccessFactors - Google's latest Update |
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As of July 22, 2024, Google has updated its approach to the deprecation of third-party cookies by introducing a new feature in its Chrome browser that allows consumers to make a knowledgeable selection that could be changed or adjusted at any time as it applies to third-party cookies. With this new information from Google, we are continuing to evaluate our solution and will inform you via the blog when we have information to share. Please read the Updated blog SAP SuccessFactors Third Party Cookies and Common Super Domain Rollout on SAP Customer Community blog. |
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SAP SuccessFactors customers using a Corporate IDP solution or Basic Authentication must move to SAP Cloud Identity Authentication (IAS/IPS). Ensure you understand the impact to your organization and the timeline to migrate to IAS/IPS. to the Innovation Alert for details: Migration to SAP Cloud Identity Authentication (IA... - SAP Community Groups Open Office Hours sessions will be hosted through the SAP Learning hub – Registration for new sessions can be found here. This information will also be available on the customer community blog. Prior to attending the open office hours, we recommend watching this introduction video which is an overview of SAP Cloud Identity Authentication topic that was shared during the open office call. View video here. Deprecation of Basic Authentication and Third-Party Corporate Identity Provider (IdP) Direct Integration with SAP SuccessFactors HCM suite Basic Authentication and third-party direct integration with SAP SuccessFactors HCM suite will reach end of maintenance and support on June 2, 2025, and be deleted on November 1, 2026. We are requesting for all systems to be migrated to the SAP Identity Services -Identity Authentication service by this time. Please review the blog for more details. Enabling IAS End-to-End Workshop Oct 2024 The workshop's purpose is to enable our customers to understand the process of integrating HCM with SAP Cloud Identity Services in SuccessFactors. IAS is a prerequisite for Joule, Stories, Internal Career Site, and SAP Work Zone. We want to encourage customers who are taking the initial step to migration to IAS/IPS and welcome you to this workshop. After the workshop, the customer is expected to be ready to complete the migration in their production instance. Read more about this workshop at the Customer Community Blog. |
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Onboarding 1.0 End of Life Announcement 1H 2026 - Customer Open Office Hours Available to Customers |
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As previously communicated Onboarding 1.0 will reach the End of Maintenance in 2H 2025 and Deprecation as of 1H 2026. For more information, please review our Customer Community blog -Onboarding 1.0 Transformation and Deprecation Announcement. The newest version of SAP SuccessFactors Onboarding, focuses on integrating people, process, and technology to create modern engaging and efficient onboarding journeys that nurture talent and drive long-term success. We are encouraging our SAP SuccessFactors Onboarding 1.0 customers to begin actively planning for their move to the new solution. Onboarding 1.0 Transformation Open Office Hours are available once a month. You can find the links to the Open Office registration on the Customer Community blog. To help prepare for a successful Onboarding 1.0 transformation, we are holding open office hours, held the third Tuesday of the month, for customers and partners to talk to experts and ask any transformation-related questions. Please join us as needed to support your transformation journey. Registration links for the sessions can be found on the Customer Community post - Onboarding 1.0 Resources and Transformation Info |
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Update on Latest Goal Management |
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The Latest version of Goal Management has been in General Availability since the 1H 2023 Release. This new experience provides users with a redesigned UI and an improved experience related to create and manage goals. In addition, we've introduced new functionality including integration with CPM and Dynamic Teams. With the First Half 2024 Release, we have made the Latest Goal Management available in Product instances as opt-in and in Preview as opt-out. You will continue to have the option to manually upgrade to the Latest Goal Management. Please Note: If you do manually upgrade in production, you WILL NOT have the option to revert to legacy. We plan to universally roll out the latest Goal Management in early 2025. Please review the Customer Community blog for more details. |
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Opt-Out of the new Integrated Learning Experience (ILX) to be removed in 2H 2024 Release
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In the Second Half 2024 release, customer instances that meet the pre-requisites for the Integrated Learning Experience will no longer be able to fully opt-out of this new experience. With the release, ILX will be enabled as a side-by-side experience and allow users to move between the old and new experience. Customers can still set the default experience to either the new or old experience. This is in advance of our plans to Universally upgrade to ILX for all customers in 2025. Please review our rollout plan details in our Integrated Learning Experience blog. |
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Retirement of Classic Experience in Stories and migration to Optimized View Mode (OVM) |
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As of the First Half 2024 release, we have begun the announcing the retirement of the Classic Experience for Stories and the eventual move to Optimized View Mode (OVM) for reports. Finalized dates are yet to be announced, but you can review the tentative plan in our SAP Analytics Cloud Classic Stories blog. Updating Classic Experience Stories to use Optimized View Mode is a simple process and is outlined in our Optimized Story Experience blog. |
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Retirement of Canvas, Table, Tiles/Dashboards and Classic Report Types - Innovation Alert |
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We have formally announced the retirement of Classic Reporting in the Second Half 2024 release and Tiles & Dashboards in the Second Half 2025 release. We do not have a timeline for Table and Canvas reporting. Please review the official blog for FAQs and other supporting details. |
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Connect with Us |
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