Q2 2016 Release Information Available
All Q2 2016 release documentation, including webinar recordings and presentations, has been published in the Community's Product Updates page. You can view the 2017 Release schedule in the Community as well. Click the Learn More button below to view the Q2 2016 release information.

Continuous Performance Management
Designed to facilitate ongoing one-on-one engagement between employees and their managers, Continuous Performance Management is a mobile, on-the-go extension of SAP SuccessFactors Performance & Goals product. Click here to learn more about how we're revolutionizing performance conversations.

Early Test Instance Release Upgrade Information
As of March 2016, test-to-preview migrations will be a paid service for DC2, DC4, DC8, and DC12 customers. Please contact your SAP SuccessFactors representative prior to opening a support incident to discuss your options for migration and to complete any required documentation. Visit the Cloud Customer Office page in the Community to learn more about this and other CCO initiatives.

SuccessFactors Social Responsibility & Sustainability
Want to share how your company uses SuccessFactors to drive social or environmental goals (e.g. increasing diversity, volunteerism or safety, building a learning culture, reducing waste)?  If so, contact This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know about some of the strides you are making.  We are looking for customer stories to build research and best practices around tying HR tech to corporate social responsibility and sustainability

SuccessFactors Thought Leadership
Are you interested in the latest HR thought leadership? Stay tuned to the SuccessFactors’ blog in the SAP Community Network for the latest research around HR hot topics, and find some of our favorites organized in the Customer Community’s Thought Leadership Library.

Getting Staffed for Success
The Admin Resource Calculator helps customers estimate the resources required to manage and administer HCM technology and is available on the Customer Community. Whether your company is implementing a new SuccessFactors module or an entirely new business process, the algorithm and recommendations take into account a variety of factors to estimate the administrative and support resources that are generally required for administrative management and success.

SFX Accreditation
Are you ready to Xcel? Learn about your options for in depth admin product training and consider earning your SuccessFactors eXpert (SFX) accreditation. Also, in case you missed it, check out the recent VIP session on product training for customers here.

Support Resources Kit for SuccessFactors Administrators

Get Started with the SAP Support Portal & Register for Live Demo

Support Portal Information for SuccessFactors Admins

Learn about setting up and managing your support S-Users

SuccessFactors Product Roadmap

SaaService Excellence
SAP SuccessFactors is raising the bar with even more efforts intended to improve our partnership with you.  See the SaaService Excellence focus areas currently in development.

Weekly Patch Contents
Did you know that we now publish a weekly patch report that lists customer-reported defects we've fixed in our weekly patches? Check out the Weekly Patch reports in the Community's Support section.

Admin Training Update
Later this year, SAP SuccessFactors training content will move from the Cloud Learning Center (currently in the Training Tab of the Customer Community) to the Learning Hub. You will only experience minor changes as a result of this move. More details about rollout timelines will be shared in a future communication.

Updated Subprocessors
Please find our most current list of subprocessors in the support portal by clicking here.

Current SuccessFactors Requirements
Support for Internet Explorer 9 and 10 was dropped with SAP SuccessFactors Q2 2016 release because Microsoft ended support for these browsers on January 12, 2016. Read more in the SuccessFactors System Requirements document.